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Water Heater Repair

By The Book Plumbing: Your Trusted Expert for Water Heater Repairs

When it comes to water heater repair needs, there’s one name that stands out in the industry—By The Book Plumbing. Operated by James Smith, a master-certified plumber with an exceptional work ethic, unwavering integrity, and a well-deserved reputation in the community, By The Book Plumbing is your go-to expert. With a specialization in all water heater and tankless water heater services, choosing By The Book Plumbing means choosing unmatched quality, reliability, and customer satisfaction.

What sets By The Book Plumbing apart is the unparalleled expertise and experience of their master certified plumber. With a deep understanding of water heater systems, he possesses the knowledge and skills to diagnose and repair any issue efficiently and effectively. Whether it’s a faulty heating element, a leaking tank, or inconsistent water temperature, their meticulous attention to detail ensures a thorough assessment and precise repair. With BTB, you can rest assured that your water heater will be in the hands of a true professional who values honesty, transparency, and delivering results that exceed your expectations.

Don’t settle for subpar water heater repair services when you can have the best. Choose By The Book Plumbing and experience the difference. From prompt and reliable service to exceptional craftsmanship and a commitment to customer satisfaction, they are dedicated to ensuring your water heater operates at its peak performance, providing you with the comfort and convenience of a reliable hot water supply. Contact By The Book Plumbing today and let their expertise restore your water heater to optimal functionality.

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Everythintg You Could Ever Want to Know About Water Heater Repair:

Understanding the Basics of Water Heaters

Water heaters are essential appliances that provide hot water for various household activities. Before delving into water heater repair and troubleshooting, it’s important to familiarize yourself with the different types of water heaters and how they work.

Types of Water Heaters

There are several types of water heaters available on the market, each with its own unique features and functionality. Let’s explore the most common types:

Conventional Storage Tank Water Heaters

Conventional storage tank water heaters are the traditional and widely used type. They consist of a large tank that stores and heats a specific amount of water. The heated water is then ready for use whenever needed. These water heaters typically operate on either gas or electricity.

Tankless Water Heaters

Tankless water heaters, also known as on-demand water heaters, have gained popularity in recent years due to their energy efficiency and space-saving design. Unlike storage tank water heaters, they do not store hot water. Instead, they heat water instantly as it passes through the unit, providing a continuous supply of hot water on demand.

Heat Pump Water Heaters

Heat pump water heaters utilize electricity to transfer heat from the air or ground to heat the water. They work on the principle of capturing and transferring ambient heat energy, making them highly efficient. Heat pump water heaters are particularly suitable for areas with moderate climates.

Solar-Powered Water Heaters

Solar-powered water heaters harness the energy from the sun to heat the water. They consist of solar collectors that absorb sunlight and transfer the heat to the water. Solar water heaters can significantly reduce energy costs and are environmentally friendly.

How Water Heaters Work

Understanding the basic components and mechanisms of water heaters will help you troubleshoot and diagnose any issues that may arise. Let’s explore the key elements of a typical water heater:

Heating Element or Burner

The heating element or burner is responsible for generating heat to warm the water. In electric water heaters, the heating element is an electrical resistance coil that heats up when electricity passes through it. Gas water heaters, on the other hand, use a burner located beneath the tank to ignite and heat the water.


The thermostat acts as a control mechanism for maintaining the desired water temperature. It senses the water temperature and signals the heating element or burner to turn on or off accordingly. This helps to keep the water at a consistent and safe temperature.

Dip Tube

The dip tube is a long tube that extends from the top of the water heater down to the bottom of the tank. Its purpose is to ensure that cold water entering the tank is directed to the bottom, allowing the hot water to rise to the top for use.

Anode Rod

The anode rod is a crucial component that helps prevent corrosion inside the water heater tank. It is usually made of a sacrificial metal that attracts corrosive elements in the water, protecting the tank from rust and deterioration. Regular inspection and replacement of the anode rod can extend the lifespan of the water heater.

By understanding the different types of water heaters and their components, you’ll be better equipped to troubleshoot and address any issues that may arise with your water heater. Now that we have covered the basics, let’s explore common problems and their troubleshooting methods in the next section.

Identifying Common Water Heater Problems

Water heaters are prone to various issues that can affect their performance and functionality. Understanding and identifying these common problems is essential for effective troubleshooting. Let’s explore some of the most frequently encountered water heater problems:

No Hot Water

One of the most concerning issues is when there is no hot water coming from your water heater. This problem can have several possible causes:

Electrical Issues

Electrical problems, such as a tripped circuit breaker or a faulty thermostat, can prevent the heating element from receiving power. In electric water heaters, these issues can result in a lack of hot water. Checking the electrical connections and ensuring that the circuit breaker is functioning properly can help resolve this problem.

Gas Supply Problems

For gas water heaters, a disruption in the gas supply can lead to a lack of hot water. This can occur if the gas valve is closed or if there are issues with the gas control valve. Verifying the gas supply and ensuring that the valves are open and functioning correctly can help restore hot water flow.

Malfunctioning Heating Element

In electric water heaters, a malfunctioning heating element can cause a lack of hot water. Over time, heating elements can wear out or become damaged, leading to reduced or no heating capacity. Replacing the faulty heating element can restore hot water production.

Inadequate Hot Water

Another common problem is when your water heater is not providing sufficient hot water. This can be frustrating, especially when multiple household members are affected. Several factors can contribute to this issue:

Sediment Buildup

Over time, sediment can accumulate at the bottom of the water heater tank. This buildup can hinder the heating process, resulting in inadequate hot water. Flushing the water heater to remove the sediment can help restore its efficiency and improve hot water production.

Undersized Water Heater

If your water heater is undersized for your household’s hot water demands, it may struggle to keep up with the required volume. Upgrading to a larger capacity water heater can resolve this issue and provide an adequate supply of hot water.

Faulty Thermostat

A faulty thermostat can cause temperature inconsistencies and result in inadequate hot water. If the thermostat is not accurately sensing or maintaining the desired temperature, it may need to be recalibrated or replaced to ensure proper hot water delivery.

Leaking Water Heater

Discovering a leak from your water heater can be alarming and requires immediate attention. Several potential causes of a leaking water heater include:

Pressure Relief Valve

The pressure relief valve is a safety feature designed to release excess pressure from the water heater tank. If this valve is faulty or has excessive pressure buildup, it can result in leaks. Replacing a malfunctioning pressure relief valve can resolve this issue.


Corrosion within the water heater tank can lead to leaks over time. Corrosion can occur due to factors such as mineral buildup, exposure to corrosive elements, or aging of the tank. In cases of severe corrosion, replacing the water heater may be necessary.

Loose Connections

Loose connections or faulty plumbing connections can cause water to leak from the water heater. Inspecting and tightening any loose connections can help stop the leaks and prevent further damage.

Strange Noises

Unusual noises coming from the water heater can indicate underlying issues. Two common causes of strange noises are:

Sediment Buildup

Accumulated sediment at the bottom of the tank can cause popping or rumbling noises during the heating process. Flushing the water heater to remove the sediment can help eliminate the noises and improve its efficiency.

Heating Element Issues

Another possible cause of strange noises in a water heater is problems with the heating element. The heating element is responsible for heating the water in electric water heaters. If the heating element becomes damaged or starts malfunctioning, it can produce unusual sounds.

Preventive Maintenance for Water Heaters

To keep your water heater in optimal condition and minimize the chances of encountering issues, regular preventive maintenance is crucial. Here are some maintenance tips to follow:

Flushing the Tank:

Flushing the water heater tank annually helps remove sediment and mineral buildup, enhancing its efficiency and preventing corrosion.

Inspecting Anode Rod:

Regularly inspect and replace the anode rod as recommended by the manufacturer. The anode rod helps prevent corrosion by attracting corrosive elements in the water.

Checking Pressure Relief Valve:

Test the pressure relief valve periodically to ensure it is functioning correctly. This valve is vital for maintaining safe pressure levels inside the water heater tank.

Inspecting for Leaks:

Regularly check for any signs of leaks, such as water puddles or dampness around the water heater. Addressing leaks promptly can prevent further damage and costly repairs.

Maintaining Clear Space:

Ensure the area around the water heater is clear from clutter and debris. Proper airflow and ventilation are essential for efficient operation.

By following these preventive maintenance measures, you can extend the lifespan of your water heater and reduce the likelihood of unexpected problems. However, if despite your best efforts, you encounter issues with your water heater, don’t hesitate to seek professional assistance.


Everything You Could Ever Want to Know about Water Heater Repair

Frequently Asked Questions

The popping or rumbling noise in your water heater is often caused by sediment buildup at the bottom of the tank. As the water is heated, the sediment can create pockets of air, leading to the popping or rumbling sounds. Flushing the tank to remove the sediment can help alleviate the issue.

A high-pitched whining noise in your water heater can indicate a problem with the heating element. It may be damaged or malfunctioning, causing the noise. It is advisable to call a professional to inspect the heating element and determine if repairs or replacement are needed.

If you notice water leaking from your water heater, it is important to address the issue promptly. Turn off the power supply to the water heater and the water supply. Contact a professional plumber to inspect the source of the leak and determine the necessary repairs. Ignoring a leaking water heater can lead to further damage and potential water-related issues.

Inadequate hot water production can be caused by various factors. Sediment buildup in the tank, a faulty thermostat, or an undersized water heater may be to blame. Flushing the tank, adjusting the thermostat, or considering a larger water heater can help resolve the issue. If the problem persists, consulting a professional plumber is recommended to diagnose the underlying cause and provide appropriate solutions.

Remember, if you have any concerns or questions about your water heater, it is always best to consult a qualified professional. They can provide accurate advice, perform necessary repairs, and ensure the safe and efficient operation of your water heater.

The average lifespan of a water heater is around 8 to 12 years. However, proper maintenance and regular inspections can help extend its lifespan.

Bradford White water heaters are not available in the typical big box home stores. They can only be purchased through a plumbing professional. Why? Because Bradford White is committed to professional specification and installation to ensure your water heater is the right one for your needs and is properly and safely installed per our requirements and to local codes. The result is years of safe and trouble-free performance. Bradford White Water Heaters are also proudly made in America, compared to most other tank water heaters being manufactured in Mexico. Also, Bradford White Water Heater Tanks come with Hydrojet® Total Performance System reduces sediment buildup in the tank to maintain performance and prolong water heater life. Vitraglas® Tank Lining with Microban® – our unique formula protects the tank from harmful corrosion and uses antimicrobial technology to help extend the life of the water heater.

Bradford White’s water heater manufacturing facility is located in the heart of America, in Middleville, Michigan. We proudly support the American workforce and manufacturing that make our products Built to be the Best®. It’s a big part of why Bradford White is American Strong.

Vitraglas® is an exclusive enamel tank lining that provides unsurpassed protection from the corrosive effects of water. Microban® antimicrobial technology provides additional product protection by helping to prevent the growth of bacteria, mold and mildew on the surface of the tank lining. The enamel tank lining and protective features are effective for the lifetime of our reliable water heaters. Vitraglas® tank lining with Microban® is uniquely formulated and applied to the water heater tank, head, base, and flue tube, and is then bonded to the steel surface by firing at a temperature of over 1600°F. An automatic spray application system maintains consistent thickness to produce a superior, durable, corrosion-resistant, and long-lasting tank lining. The unique compound structure allows the lining to expand and contract with the steel tank. Bradford White created Vitraglas® and effectively set the standard for glass-lining protection. Since then, we’ve added key features like Microban® antimicrobial technology and improved the application of this exclusive formula to create the perfect tank lining. Today it’s included as standard equipment on nearly all Bradford White tank water heaters.

Although the Bradford White Water Heaters come with their Hydrojet Total Performance System to limit the effects of sediment from building up on the bottom of the water heater, it is still a good idea to periodically flush the water heater. Flushing the water heater will remove and reduce a large amount of sediment before it has a chance to layer on the bottom of the water heater and become more difficult to remove as the years go by. The Bradford White Hydrojet® Total Performance System is a cold-water delivery tube that reduces sediment buildup and thoroughly mixes incoming water with stored water to reduce thermal stratification. The secret is a series of flow-altering “jet ports” that create counter-rotation and dynamic turbulence that effectively blasts suspension and prevents its accumulation. The upper “jet ports” direct the flow outward to begin the dynamic mixing action. The lower “jet ports” direct the flow inward to increase pressure and turbulence. Sediment buildup is the main killer of water heater life. But Bradford White’s Hydrojet® system reduces sediment to lengthen the life of the water heater, improve first hour rating, provide more hot water for the money, improve overall operating efficiency, and deliver more hot water faster than other water heaters. The Hydrojet® Total Performance System is an innovation that separates Bradford White from the competition. Hydrojet® is unequaled in its effectiveness. And, it’s standard equipment on all Bradford White top connect residential water heaters.

Both A.O. Smith and Rheem have made helpful bulletins outlining what steps should be taken if your home has a water softener unit providing softened water to your water heater. ( (

Common maintenance items for a tank water heater include flushing sediment, testing and replacing the pressure relief valve, and inspecting and replacing the anode rod.
How long do tank type water heaters last? Tank type water heaters usually have a life expectancy between 10-15 years. (

It is possible to install a recirculating pump at the top of the water heater to allow hot water to travel through the plumbing pipes at certain intervals to minimize the waiting time to receive hot water.


We know emergency service situations can be stressful. We remove that stress by providing transparent upfront estimates we stick to and guarantee the work we perform. Find out why our customers love working with By the Book Plumbing!